AT&T has published a YouTube response to the mounting complaints about its network in order to explain the issues involved and assure subscribers that it is working hard to address the massive new demand related to iPhone use.
The video segment introduces “Seth the blogger guy,” who describes the explosive new growth in data demand over the last two years and outlines the investments AT&T has been making, including spending between $17 to $18 billion on upgrades scheduled for this year on top of the $38 billion invested over the past two years.
Standing in front of a picture of the iPhone, the AT&T spokesman says, “we're proud that we've enabled the smartphone revolution.” At the end of the segment,
