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iTunes is syncing Contacts with an unknown Address Book

Busta999 11-23-2008 13:26:00 Reply
OK This is a messy one. We have two iPhones in the house and now multiple iMacs. The 3G iPhone was originally synced to the family iMac, now we want it to sync with my wife's iMac, which was the old family iMac but with her own login now. I have blown away all but Guest and Sharing and her logins. Rebooted the iMac. If you tell iTunes to replace existing entries on iPhone it does so with a very old Address book with only 16 entries. The one she uses has all 81 contacts. How do I tell iTunes to use the Address Book she is using in her login rather than one that is very old that I cannot find on the iMac? Any ideas/suggestions would be helpful, while I wait for a response I'll do a restore iPhone to Factory 2.1 firmware and see what happens then. Cheers iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB   Mac OS X (10.5.5)   Thecus NASLite XP FreeNAS 'LiteOn Netplayers' Sounbridge  
Busta999 11-23-2008 13:26:00 Reply
mmmm interesting I backup up the Address Book Went to user~/Library/Application Support And trashed the AddressBook folder Then opened the application Address Book and VOILA!!!!! The address book opened that had the old/weird entries Blew away all the old stuff and restored from the backup I made of the good AddressBook. Syncing now, may take a while as it is putting all the mp3s back on but I have a very good feeling about this... Will report back iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB   Mac OS X (10.5.5)   Thecus NASLite XP FreeNAS 'LiteOn Netplayers' Sounbridge  
Busta999 11-23-2008 13:26:00 Reply
Nah No such luck :-0 Back to square One Anyone got any ideas on how to get an iPhone to sync with the addressbook contacts I am all out of ideas Thanks iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB   Mac OS X (10.5.5)   Thecus NASLite XP FreeNAS 'LiteOn Netplayers' Sounbridge  
AllanSampson 11-23-2008 13:26:00 Reply
Try resetting the sync history on this Mac. Quit iTunes and then launch the iSync application. Via iSync preferences, select reset sync history. Restart the Mac and try again. ? PowerBook G4 17-inch/1.67GHz/2GB RAM   Mac OS X (10.5.5)   7200rpm-100GB HD, ? iPod w/Video 30GB, ? iPhone 3G 16GB  
Busta999 11-23-2008 13:26:00 Reply
OK Solved this one. It seems there is some corruption in the AddressBook that is causing iSync to use another 'secret' addressbook, Apple Mail does not have this problem. So to allow you to sync you have to Basically:- 1. Export your AddressBook to vCard along with Photos etc 2. Close the Addressbook application and probably Mail 3. Go to ~user/Library/Application Support/AddressBook and trash the contents, then empty the trash (it may complain about not being able to Trash everything, don't worry we will take care of that after the reboot) 4. Reboot the machine 5. Empty the Trash again, there is usually something left in there. 6. Open the AddressBook App - I have seen the contents of the 'secret' addressbook here, delete them. 7. File/Import/vCards That should have fixed the problem. It seems exporting the AddressBook out to vCards some how 'flattens' the corruption or data inconsistency and re-importing it fixes the problem. NOTE Exporting to AddressBook Backup and re-importing does NOT work, it just restore the corruption. iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB   Mac OS X (10.5.5)   Thecus NASLite XP FreeNAS 'LiteOn Netplayers' Soundbridge  
Busta999 11-23-2008 13:26:00 Reply
Thanks but unfortunately this was a data corruption in AddressBook issue that only affected iSync and not Apple Mail.

Strange but True iMac 2Ghz and 2.66GHz * Mac Mini HT * Ipod Video * Nano * iPhone 2+3G * TC 1TB   Mac OS X (10.5.5)   Thecus NASLite XP FreeNAS 'LiteOn Netplayers' Sounbridge  

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